Special DG RK Vij inspects Dial 112, instructs officials to quickly resolve farmer's complaints

Special DG RK Vij inspects Dial 112, instructs officials to quickly resolve farmer's complaints

Raipur: Special Director General of Police RK Vij visited Chhattisgarh Dial 112 Command and Control Center, Civil Line Raipur on Thursday. 

There has been a 20 percent increase in complaints received on Dial 112 due to complaints related to farmers. Special Director General of Police RK Vij instructed the officers of Dial 112 to take the complaints of the farmers seriously and to keep coordination with the Food Department so that the complaints related to the farmers can be taken immediately. In addition, a team of officers of Dial 112 instructed to visit the state control room operated by the Food Department so that the complaints of the farmers can be heard and resolved immediately by mutual coordination of both the departments.

Instructions have been given to the control center to establish coordination with food department for quick resolution of complaints of farmers. As many as 408 farmers' complaints have been received from various districts. For redressal, the concerned department was transferred and the concerned farmers were also informed about the complaint lodged through SMS. Besides, information was sent immediately for redressal in respect of complaints received to the concerned District Officer and Superintendents of Police through the District Control Room.